Refund Policy

14-day refund window

We offer a full refund on any new YouDance membership if you request it within 14 days of your initial purchase. This applies to monthly, yearly, and lifetime plans.

How to request a refund

Email support@youdance.com from the address on your YouDance account within 14 days of purchase. Include:

• The email address on your account
• The date of purchase
• A short note on why you're asking for a refund (optional but helpful)

We'll process approved refunds within 5-7 business days to the original payment method.

After 14 days

• Monthly memberships: you can cancel at any time from your billing page. Cancellation stops the next charge; the current month stays active through its paid period. We don't pro-rate mid-month cancellations.
• Yearly memberships: one-time purchases for twelve months of access. Not refundable after the 14-day window.
• Lifetime memberships: one-time purchase for permanent access. Not refundable after the 14-day window.

Exceptions

If we can't deliver the service you paid for because of a substantial technical issue on our end, contact support and we'll make it right — even past the 14-day window. We want you dancing, not frustrated.

Questions?

Email support@youdance.com and a human will get back to you.